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AIHCM - American Institute of Healthcare Management
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HUMFProfessional·Patient Safety & Risk

Human Factors in Clinical Practice: Designing Out Error

How fatigue, interruption, workload and poor design shape clinical performance.

Human Factors in Clinical Practice: Designing Out Error

Program overview

Human factors is the science of fitting the work to the person rather than expecting the person to absorb bad design. This course applies it directly to clinical settings: the cognitive cost of interruption during medication rounds, look-alike packaging, alarm fatigue, handover under time pressure, and the effect of night shifts on judgement. You will learn to read a workspace and a workflow the way a human factors specialist does, spotting the conditions that make error probable long before anyone is hurt. The emphasis throughout is on changes a clinician or department lead can actually make.

Why this program

Practical ergonomics, not abstract theory

Focused on interruption, fatigue, alarm burden and design

Teaches you to survey your own workspace

Changes sized for a department, not a national programme

Who it is for

NursePhysicianPharmacistAllied HealthQuality OfficerHealthcare Manager

Program objectives

  • Describe how attention, memory and workload limits shape clinical performance
  • Explain the measurable cost of interruption during safety-critical tasks
  • Identify design features that provoke error in equipment, packaging and software
  • Assess alarm burden and its effect on response behaviour
  • Analyse handover as a high-risk information transfer
  • Plan a proportionate human factors improvement for your own area

Learning outcomes

  • Identify the human factors contributing to a described clinical error
  • Evaluate a clinical workspace for interruption and distraction risk
  • Differentiate design-induced error from knowledge-based error
  • Apply a structured handover format to a complex patient
  • Recommend three practical alarm-burden reductions for a given unit
  • Prioritise human factors interventions by expected effect

Curriculum

Module 1: The Limits of Human Performance

1 lessons
  • The Limits of Human PerformancePreview

    Attention, working memory, workload and why competence does not protect you.

Module 2: Interruption and Distraction

1 lessons
  • Interruption and Distraction

Module 3: Design That Causes Error

1 lessons
  • Design That Causes Error

Module 4: Alarms and Cognitive Load

1 lessons
  • Alarms and Cognitive Load

Module 5: Fatigue, Shift Work and Judgement

1 lessons
  • Fatigue, Shift Work and Judgement

Module 6: Surveying Your Own Area

1 lessons
  • Surveying Your Own Area

Duration and structure

3h
Total study hours
2.5h
Content
0.5h
Assessment

6 lessons across 6 modules. Duration is expressed in study hours.

What you receive

Verifiable AIHCM digital certificate

This certificate confirms completion of Human Factors in Clinical Practice: Designing Out Error. Duration is expressed in study hours.

Delivery format

  • Self-paced — start any time.
  • Study on any device.
  • Lifetime access to the version you enrolled in.

Program handbook

Open the program handbook (print / save as PDF)