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AIHCM - American Institute of Healthcare Management
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CHGNProfessional·Leadership, Teams & Communication

The Charge Nurse: Leading a Shift

The most under-supported leadership job in the hospital, taught properly.

The Charge Nurse: Leading a Shift

Program overview

Charge nurses are promoted for clinical excellence and then given a leadership job with no preparation. This course addresses that directly: allocating a shift against skill mix and acuity, running an effective safety huddle, supervising without hovering, handling a sick call and an escalating ward simultaneously, giving difficult feedback to a peer, managing upward, and protecting your own capacity to think. Practical, realistic about the constraints, and written specifically for the first-line clinical leader rather than for general management.

Why this program

Written for the first-line clinical leader

Allocation and huddles taught concretely

Includes giving feedback to former peers

Realistic about constraints and competing demands

Who it is for

NurseAllied HealthHealthcare Manager

Program objectives

  • Allocate a shift against skill mix, acuity and continuity
  • Run a safety huddle that changes the shift
  • Supervise and support without undermining autonomy
  • Manage concurrent operational and clinical pressures
  • Give difficult feedback to a peer or former peer
  • Escalate to and negotiate with senior management effectively

Learning outcomes

  • Allocate a described shift against stated acuity and skill mix
  • Structure a safety huddle for a described ward situation
  • Prioritise competing demands in a described pressured shift
  • Deliver difficult feedback using a structured approach
  • Construct an escalation to management with a clear ask
  • Identify the support a struggling team member requires

Curriculum

Module 1: From Clinician to Charge

1 lessons
  • From Clinician to ChargePreview

    The role change nobody prepares you for.

Module 2: Allocation and Skill Mix

1 lessons
  • Allocation and Skill Mix

Module 3: The Safety Huddle

1 lessons
  • The Safety Huddle

Module 4: Supervision Without Hovering

1 lessons
  • Supervision Without Hovering

Module 5: Difficult Conversations

1 lessons
  • Difficult Conversations

Module 6: Managing Upward

1 lessons
  • Managing Upward

Duration and structure

3.5h
Total study hours
2.75h
Content
0.75h
Assessment

6 lessons across 6 modules. Duration is expressed in study hours.

What you receive

Verifiable AIHCM digital certificate

This certificate confirms completion of The Charge Nurse: Leading a Shift. Duration is expressed in study hours.

Delivery format

  • Self-paced — start any time.
  • Study on any device.
  • Lifetime access to the version you enrolled in.

Program handbook

Open the program handbook (print / save as PDF)