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AIHCM - American Institute of Healthcare Management
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BEDMProfessional·Healthcare Operations & Administration

Bed Management and Patient Flow

Why hospitals block, and what actually moves patients through.

Bed Management and Patient Flow

Program overview

Patient flow problems are usually diagnosed as bed shortages and are usually something else: discharge timing, decision delays, diagnostic turnaround or weekend variation. This course teaches flow analytically — demand and capacity patterns, the difference between occupancy and flow, discharge planning that starts at admission, criteria-led discharge, the effect of variation on queues, escalation policy, and the metrics that show where a hospital is actually stuck. Written for bed managers, ward leaders and operational managers.

Why this program

Diagnoses flow analytically rather than by intuition

Discharge planning from admission

Explains queue behaviour and variation

Metrics that show where the block really is

Who it is for

Healthcare ManagerNursePhysicianAllied Health

Program objectives

  • Distinguish occupancy from flow and explain why high occupancy blocks
  • Analyse demand and capacity patterns across a week
  • Apply discharge planning that begins at admission
  • Implement criteria-led discharge appropriately
  • Explain how variation creates queues and delay
  • Interpret the metrics that locate a flow constraint

Learning outcomes

  • Identify the constraint in a described flow problem
  • Interpret demand and capacity data to locate a mismatch
  • Apply criteria-led discharge to a described patient
  • Evaluate a discharge process for avoidable delay
  • Recommend an escalation action appropriate to a described pressure level
  • Select the metric that would reveal a stated flow question

Curriculum

Module 1: Occupancy Is Not Flow

1 lessons
  • Occupancy Is Not FlowPreview

    Why a hospital blocks before it is full.

Module 2: Demand and Capacity

1 lessons
  • Demand and Capacity

Module 3: Discharge From Admission

1 lessons
  • Discharge From Admission

Module 4: Queues and Variation

1 lessons
  • Queues and Variation

Module 5: Escalation and Metrics

1 lessons
  • Escalation and Metrics

Duration and structure

3h
Total study hours
2.5h
Content
0.5h
Assessment

5 lessons across 5 modules. Duration is expressed in study hours.

What you receive

Verifiable AIHCM digital certificate

This certificate confirms completion of Bed Management and Patient Flow. Duration is expressed in study hours.

Delivery format

  • Self-paced — start any time.
  • Study on any device.
  • Lifetime access to the version you enrolled in.

Program handbook

Open the program handbook (print / save as PDF)