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AIHCM - American Institute of Healthcare Management
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Leadership, Teams & Communication

The Charge Nurse: Leading a Shift

The most under-supported leadership job in the hospital, taught properly.

professional210 min6 lessons
The Charge Nurse: Leading a Shift

What you'll learn

  • Allocate a described shift against stated acuity and skill mix
  • Structure a safety huddle for a described ward situation
  • Prioritise competing demands in a described pressured shift
  • Deliver difficult feedback using a structured approach
  • Construct an escalation to management with a clear ask
  • Identify the support a struggling team member requires

Course content

6 modules · 6 lessons

1. From Clinician to Charge
  • From Clinician to ChargePreview35m
2. Allocation and Skill Mix
  • Allocation and Skill Mix35m
3. The Safety Huddle
  • The Safety Huddle35m
4. Supervision Without Hovering
  • Supervision Without Hovering35m
5. Difficult Conversations
  • Difficult Conversations35m
6. Managing Upward
  • Managing Upward35m