Mini course · Foundation level
Telehealth Essentials
Deliver safe, professional care by video and phone, and know when a patient needs to be seen in person.
What is Telehealth Essentials?
Telehealth allows healthcare professionals to assess, advise and follow up with patients remotely. It improves access but brings its own risks: limited examination, technology problems, privacy and identity concerns. This course covers choosing appropriate cases, setting up a professional virtual consultation, consent and privacy, remote assessment techniques and their limits, documentation, and safety-netting so patients know when to seek urgent care.
- Duration
- 1.5 hours
- Lessons
- 5
- Level
- Foundation
- Format
- Online, self-paced
What you'll be able to do
- Decide whether a described patient is suitable for telehealth
- Set up a professional, private virtual consultation environment
- Obtain and document consent for a remote consultation
- Adapt history-taking and assessment for video and phone
- Document a telehealth consultation appropriately
- Provide clear safety-netting advice at the end of a consultation
Who this course is for
Course content
5 lessons · 1.5 hours total · free preview available
1Telehealth: Benefits and Limits
16 minFree preview· Course content
Telehealth: Benefits and Limits
When remote care helps and when it doesn't.
2Setting Up for Success
18 min· Course content
Setting Up for Success
Available after you enroll.
3The Virtual Consultation
22 min· Course content
The Virtual Consultation
Available after you enroll.
4Documentation and Consent
16 min· Course content
Documentation and Consent
Available after you enroll.
5Safety-Netting and Follow-Up
18 min· Course content
Safety-Netting and Follow-Up
Available after you enroll.
Earn a credential employers can check
Every AIHCM credential has a unique ID that anyone can verify online in seconds.
Issued: on completion
How it works
- Finish all 5 lessons at your own pace.
- Get your digital credential with a unique ID.
- Share it — employers can verify it at aihcm.us.
Questions people ask
Do I need special software?
No. The principles apply to any secure platform your organisation approves.
Is telehealth regulated differently in each country?
Yes. The course highlights what to check locally, including cross-border consultations.
Is it relevant for allied health professionals?
Yes. Physiotherapy, nutrition and other services are included.
What is safety-netting?
Clear advice about warning signs and when to seek further care, which is especially important remotely.