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AIHCM - American Institute of Healthcare Management

Mini course · Foundation level

SBAR & Structured Communication

Say what matters, in the right order, so the right action happens fast.

1 hour · self-paced4 lessonsVerifiable digital credential
Enroll for $12.00Watch free lesson
SBAR & Structured Communication

What is SBAR & Structured Communication?

Communication failures are a major contributor to patient harm, especially during escalation and handover. SBAR (Situation, Background, Assessment, Recommendation) is a simple, widely used structure that helps healthcare professionals share critical information clearly and concisely. This course explains each element, how to prepare before calling, how to escalate concerns assertively, read-back and closed-loop communication, and how SBAR adapts to handover, phone calls and written referrals.

Duration
1 hour
Lessons
4
Level
Foundation
Format
Online, self-paced
Outcomes

What you'll be able to do

  • Structure clinical information using the SBAR format
  • Prepare relevant information before escalating a concern
  • Communicate a described deteriorating-patient scenario using SBAR
  • Use assertive language when a concern is not acted on
  • Apply read-back and closed-loop communication
  • Adapt SBAR for handover and written communication
Audience

Who this course is for

NursePhysicianRespiratory TherapistMidwifeAllied HealthStudents
Curriculum

Course content

4 lessons · 1 hour total · free preview available

1

Why Structure Saves Lives

14 minFree preview· Course content

How communication failures lead to harm.

2

SBAR Step by Step

16 min· Course content

Available after you enroll.

3

Escalating With Confidence

16 min· Course content

Available after you enroll.

4

SBAR Beyond the Phone Call

14 min· Course content

Available after you enroll.

Credential

Earn a credential employers can check

Every AIHCM credential has a unique ID that anyone can verify online in seconds.

Verified
American Institute of Healthcare Management
Certificate of completion · Sample
SBAR & Structured Communication
ID: AIHCM-SAMPLE
Issued: on completion

How it works

  1. Finish all 4 lessons at your own pace.
  2. Get your digital credential with a unique ID.
  3. Share it — employers can verify it at aihcm.us.
FAQ

Questions people ask

What is ISBAR?

A variant that adds 'Identify' at the start. The course explains common SBAR variants.

Can SBAR be used in non-clinical situations?

Yes. It works for any concise update, such as briefing a manager.

Is this suitable for students?

Yes. It is an ideal foundation before clinical placements.

How is SBAR different from other handover tools?

The course compares SBAR with other structured handover formats and when each fits.

$12.00
1 hour · credential included
Enroll now